Why Volunteer for the HELPLINE?
Because callers test your knowledge: try your patience or wring your heart, but never bore you. You may judge the length of a call but you are never judgemental. Instead you help people to see another point of you.
For example:
An irate grandfather says he will take his ‘horrible’ daughter-in-law to court because his grandsons no longer come to se him every Saturday.
“How old are they?”
“Thirteen and fifteen.”
So you help may him to accept that it is for him to fit into their teenage lifestyle – and have new good times with his family.
“Time, how long?”
“Maybe twenty minutes”
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